When he returned the car to enterprise, and the rental agent didnt walk around the car with him to check for damage. However, its made of glass, and glass is inherently fragile even todays tempered safety glass. Come to pick it up, nope, the new windshield doesnt have the black patch behind the mirror, so there is. I asked him why we were seeing a decline in enterprise damaged rental cases. Feb 20, 20 i wouldnt even have the rental car if my car wasnt under recall. Loss of use daily charge assessed when the car wont make a. Mum was sat stationary in it in eastbourne in traffic and all of a sudden a crack appeared emminating from the. My windshield cracked for no reason auto glass repair. I rental a car thro a third party from uk to drive in usa and have bought the cdw excess but now found out that it does not cover windscreens.
He was driving a rental car when it occurred, and the rental car company expects him to pay for it. Visit the enterprise car sales site to browse our inventory of more than 7,000 vehicles nationwide. A specially designed cushioned seal headlight cutout allows the enterprise to fit either a round or square headlight. According to this story, the man rented a car to go on a recent trip to memphis with his family. Got a rental from enterprise recently and had it for about 3 days while my car was. Fluctuations in temperature, particularly if you use a defroster or even the cars heater, can cause the glass to expand and contract. If the windshield isnt installed properly, it could be loose, and vibrations could then cause stress fractures. Oct 29, 2012 according to this story, the man rented a car to go on a recent trip to memphis with his family. Who is responsible for a cracked windshield in a rental car. Chipped glass on rental car windscreen moneysavingexpert. I have a rental from enterprise while my car is in the shop. A strong, fourpoint, fully adjustable, anodized aluminum ball and socket mounting system, and twopiece, lower forktube clamp provide mindeasing stability. I dont know what the rental car company will do, but i know when the same thing happened to my car, i had to have the whole windshield replaced it was a hairline crack less than across my windshield. I start the car and warm it up, turn on the wipers and just like that the windshield is cracked.
I rented a car from them and i also got a cracked windshield, i couldnt prove it was there when i got the car, nor was i sure it was. As soon as you see a starshaped crack, take your car to an auto glass shop immediately. Cracked windscreen on rental car fair to pay for it. When a problem arises, a travelers first step should be. Heres how enterprise determines if you damaged a rental. Jan 30, 2019 rental car discussion enterprise rental cracked windshield hi all, i have an economy rental from the enterprise slc location due back wednesday. The damage waiver is an optional protection product you can purchase with your car rental. My personal insurance does not have glass coverage as i deal with having a chippedcracked windshield on my personal car. As it was so low down below the wipers where it started the chances of me spotting it were next to nil. I did not at any time while driving experience a rock hitting the car. Damage protection enterprise carshare hourly car hire and. Windshield damage from a pebble isnt always visible when you return a vehicle, and a car rental company will replace the entire windshield after the crack begins to spread.
After linda grimes accidentally cracked the windshield on her uninsured enterprise rental car, she imagined a worstcase scenario unfolding, including months. This is definitely not the case as i was driving this around for over a week and didnt see anything and there were no rocks that flew up and hit the windshield. There was the usual issues when picking up a rental but nothing out of the ordinary. When both you and the rental agent have completed the inspection, sign the checkin form. Best to call enterprise as it may depend on the form you signed when getting the rental car and the coverage your insurer provides you. I called the rental car branch that rented me the car to report the crack and to ask what to do. I had a car from enterprise after an accident, the cost of the car was picked up by the other parties insurance company. Two days into my rental period, i noticed a hairline crack in the windshield, way down low by the wipers. Covers whether or not your personal car insurance covers glass replacement, or if youre covered by rental insurance, if purchased. If renter purchases cdw, owner agrees, subject to the actions that invalidate cdw listed below, to contractually waive renters responsibility for all or part of the cost of damage to, loss or theft of, vehicle or any part or accessory and related costs regardless of fault or negligence. This, for insurance replacement generally your existing coverage is applied to the rental. Rental car discussion enterprise rental cracked windshield hi all, i have an economy rental from the enterprise slc location due back wednesday evening.
Mum was sat stationary in it in eastbourne in traffic and all of a. Aug 08, 2019 return your rental car with a chipped windshield, fender ding or paint scratch. Your windshield is there to block wind, rain, sleet and snow while providing you with visibility. Car rental cracked windshield las vegas forum tripadvisor. Earlier this year, i rented a car via enterprise through a company i was working for in alabama gulf oil spill. Return your rental car with a chipped windshield, fender ding or paint scratch. Rental car company wants me to pay for a crack in the windshield. Having a cracked windshield is never a happy situation, but it is even worse when it happens on a rental car. And you might find what he told me interesting if youll be renting a car anytime soon. Enterprise damage recovery broken windshield elliotts help. No matter where you drive, there are always little windshield replacement 00 sometimes more if the window has a special shape. Not sure if anyone has any experience with this, but heres the story. While driving today, a rock flew out from the vehicle in front of me and left a crack in the windshield not splintered however, more like a scratch. A few hours after dropping the car off the rental company called and said the car has a chippedcracked windshield.
My windshield cracked for no reason auto glass repair go. The determining factor behind who is liable boils down to your insurance coverage and whether you declined any additional coverage when you signed that mortgagesized rental agreement. Earlier this year, i rented a car via enterprise through a company i was working for in alabama gulf oil spill response. Enterprise rental cracked windshield flyertalk forums. You can expect the rental company to take some time to assess how much to charge youand it will always be much more than just the cost of repair. Rental car discussion enterprise rental cracked windshield hi all, i have an economy rental from the enterprise slc location due back wednesday. Ive only really driven the car at night and when i did walk around for damage at enterprise it was night so i dont know how long the chip has been there or if i. Dec 26, 2019 i spoke to roger van horn, enterprise s vice president for corporate loss control.
At the same time, i believe that when you damage a car, you should pay for the. How to return a rental car with scratches it still runs. But as the trip progressed, the crack got larger and larger, until by the time him and family returned home to drop the car off, it was around two feet in length. An enterprise scam or are consumers damaging those cars. Liability quickly becomes a hot topic as dollar signs plaster the forefront of your mind. Rental car discussion enterprise rental cracked windshield hi all, i have an economy rental from the enterprise slc location due back. Rental car damage claim is as hard to avoid as a pebble to. So we had a rental car to temporarily cover our not at fault accident damaged car. Star cracks in a windshield can spread very quickly, within hours. Minor damage to a rental car, such as scratches, dents, or a chipped windshield are covered by the damage waiver. Cracked windshield laws are some of the more important rules of the road, because they make sure that drivers have a. May 20, 2012 windshield damage from a pebble isnt always visible when you return a vehicle, and a car rental company will replace the entire windshield after the crack begins to spread. When returning a car, it is just as important to perform a vehicle inspection with the rental agent as it was when you rented the car.
I had to take my car to body shop and get a rental. Clean hairline crack and it was definitely not from a rock or anything i did. The price depends on the type of windshield and whether or not it currently has the vw stamp. I didnt purchase any of the extra warrantyinsurance and now i have a rock chip in my windshield. Dec 09, 2006 i had a car from enterprise after an accident, the cost of the car was picked up by the other parties insurance company. Cracked windshield in dealer loaner car my mazda is in for an oil change and for them to add some sound deadening to the front doors blose audio system so they gave me a golf to drive this weekend. Remember, you can be responsible for damage from bad luck like having a rock hit the windshield or a hit and run in a parking lot. The guide to cracked windshield laws in all states. Where the crack occurs, the severity of the crack, and the state that you are driving in determine whether or not the windshield needs to be replaced. It may have been there when we picked up the car as the windshield was a bit dirty, but i do believe it happened when. The determining factor behind who is liable boils down to your insurance coverage and whether you declined any additional coverage when you signed. Visa will give you a claim number that you give to enterprise. Whilst i had the car a stone chip happened but luckily they did not pick up on it during the inspection afterwards. Damage protection enterprise carshare hourly car hire.
I have had the windshield crack repaired, but its still visible, and i am planning on selling it in a few months. Average rating from 11,356 customers who received a brake pads replacement. Oct 31, 20 after linda grimes accidentally cracked the windshield on her uninsured enterprise rental car, she imagined a worstcase scenario unfolding, including months of backandforth between her and the. Should i just go ahead and get it fixed at one of the glass shops before returning the car and pretend it never happened. Please confirm with your provider that the credit card on file in your carshare account is eligible for collision loss damage insurance and that it covers specifically car sharing. Damage and liability protection personal accounts damage protection options. Enterprise rent a car cracked windshield jan 05, 2016. Dec 24, 2018 things you should know before renting a car in. Resolve car rental damage claims on the spot with hertz. When a problem arises, a travelers first step should be to. Renter may purchase optional cdw from owner for an additional fee. Ive driven a rental car an average of a week a month for over ten years and this is the first time such an insignificant and inflated claim has occurred. There are high standards for windshield installation, but mistakes happen. How to repair a long crack in a windshield by crack eraser duration.
My personal insurance does not have any rental car coverage which is odd but thats another story so their insurance has to cover all the rental. Of course, just as i am about to return my lease spark ev to the dealer i get almost a full length crack from top to bottom of the windshield. Use your eligible visa, mastercard or american express collision loss damage insurancewaiver coverage. This morning on the way to work a rock hit my windshield on the interstate and now ive got a healthy 79 crack across the windshield. I wouldnt even have the rental car if my car wasnt under recall. When theres minimal damage to a rental vehicle, hertz frequently offers. Has anyone any experience with returning a hire car to alamo with a cracked windshield and what did they say when returning the vehicle. You want the prior 5 car rentals to see if that damage was marked before. Enterprise rental car be careful renting from them. Rental cars and windshield repair affordable auto glass. Choose from over 250 makes and models of yearold used cars, trucks, vans and suvs. Rental essentials episode the damage evaluator tool.
So back in december i rented a car for a holiday trip. I spoke to roger van horn, enterprise s vice president for corporate loss control. I purposely stayed home so i didnt have to drive the rental in fear of an accident. Enterprise rent a car car rental reservations canceled. Supposedly overnight, a 5 crack appeared in the windshield which was quite surprising considering no such crack existed when we dropped off the car. A cracked windshield would be something most anyone would note.
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